Products & pricing

National Heating & Cooling will regularly update our online shop and provide a selection of heating & cooling products at the best possible price for our customers. All prices quoted on this website are in Australian dollars (AUD) only and any online purchases made through this website will be processed in Australian dollars only. All pricing displayed on this website are inclusive of GST.

Secure online shopping

All online credit card transactions initiated and processed through this site are processed via paypal, a secure payment gateway provided by the paypal, no credit card information is stored by this website at anytime. Customer card details are kept confidential.

Privacy policy

Please see privacy policy, for full details on our website privacy policy

Stock availability disclaimer

Although all care is taken to keep our site up to date all products displayed on this website are subject to availability and you should contact the your relevant store to check on availability of any product displayed on the website, if you are unsure.

Warranty periods

All items are covered under manufacturer warranty. All warranty terms and conditions including any additional product accordance are included in the owners manual at time of purchase.

Refund policy

You are entitled to a refund or repair or exchange or credit if the products you’ve purchased are:

  • Faulty
  • Significantly different to those shown or described to you
  • Not doing what they’re supposed to do
  • When you purchase, you should choose carefully
  • You don’t automatically get a refund for simply changing your mind, unless this was a condition of the sale or part of our advertised policy
  • Please keep your receipt as proof of purchase. You have 14 days to return stock items
  • We can not accept specialty finished, made to order or personalised ordered items for return, refund or credit
  • Warranty claims will not be recognised with out a warranty claim form. Contact our customer service department for further details.
  • Credits will expire after 12 months from date of issue.

Delivery / pick up

All items purchased through the secure online shop are available for pick up at the relevant store (Bendigo / Geelong / Wodonga). Shipping can be arranged with the customer if required at the buyers expense.

Contacting us

National Heating & Cooling welcomes your comments regarding these Terms & Conditions. If you have any questions about these Terms & Conditions and would like further information, please contact us by any of the following means.

Post: Attn: Terms & Conditions,
National Heating & Cooling,
31 McDowalls Road
East Bendigo, VIC 3550


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